Age Restriction

In accordance with the Licensing Act 1964 you must be aged 18 or older to buy alcohol. By placing an order with us online you are confirming you are aged 18 or older. We reserve the right not to deliver if we are unsure of this. It is an offence to sell alcohol to anyone under the age of 18 in the UK.
If you are buying alcohol for someone else the recipient must also be aged 18 or older.

Stock

We work really hard to always have different beers available at our store. Some of the beers are seasonal, which means that occasionally we might not have them in stock once sold out. 
The placing of an order anywhere on our website does not constitute a contract, which is made only when we accept your order and process payment.
Feel free to inquire at any time.

Prices

We reserve the right to change the price of any product at any time. This may be due to availability, where we have supplied from or any other factor.Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. – We will not be obliged to supply goods at the incorrect price.

Delivery

We work with a trusted courier partner  and they are delivered within 7 days after payment confirmation. 

Collection

Streatham store offers a next-day collection service. Please note the opening/closing times of the shop. Different arrangements can be done when requested in advance.

Offers / Deals 

All vouchers and offers, unless otherwise stated, are intended for single use only. We reserve the right to retract, remove, cancel or amend offers at any time. Promotions, unless specifically stated, cannot be used in conjunction with any other offers. We reserve the right to cancel and refund any order we feel does not meet our conditions.

Returns

Our cases are packed according to each order. Every product is carefully inspected, however, if you do get a faulty one, we will happily provide refund or replacement of the product, upon receiving the faulty product back in store. This can be discussed via info@butcherandbrew.com

Your personal information

We reserve the right to use your personal information in accordance with our Privacy Policy.

VAT

We are VAT registered. All prices quoted include VAT at 20% as do our online invoices. For full detailed invoices with VAT breakdowns please email us and we can supply.

Crime prevention

For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. Information shared in this way will not be used for marketing purpose

Security of employees

Butcher & Brew LTD  takes the safety and security of our employees seriously and protects its staff from violence, threatening behavior and verbal abuse. We do not tolerate racism, homophobia, xenophobia or any form of prejudice.Our employees can  use devices to monitor and record incidents where they feel their personal safety is at risk. Audio recordings obtained through these devices may be used to take action against offenders and may be used in criminal and civil proceedings.